We accept orders from buyers via WhatsApp and our Facebook page. We share our catalog with the buyer, and after providing all the necessary details, the buyer reviews the options and decides. Once the buyer has finalized their selection, they place the order with us.
We accept payments through Western Union, MoneyGram, RIA, Hello Paisa, and bank-to-bank transfers.
We make some deliveries instantly, while others take 7 working days. If the product is not ready, the delivery may take 10-12 working days. The exact delivery time depends on the client's requirements and the transit time for delivery.
We require full payment upfront before processing any orders, manufacturing, or shipping goods. This is our standard business procedure. Once payment is received, we proceed with the necessary steps to fulfill the order. Rest assured, we provide all relevant business documentation, including copies of all related transactions, and we are fully transparent with our clients. If there were ever any issues or concerns, our clients have the right to take appropriate action and file complaints, as we adhere to ethical business practices and ensure a trustworthy relationship with every client.
We deliver our goods through our own export license and as a proud member of IAEAB (International Air Express Association of Bangladesh). For small shipments, we work with trusted international courier partners such as FedEx, UPS, DPD, and other air cargo services — based on the buyer’s preference and requirements. For larger shipments, we ensure smooth processing with minimal paperwork, while smaller orders often require no additional documentation. Our delivery method is always chosen according to the buyer’s convenience, shipping ability, and the nature of the order to ensure a fast, safe, and reliable delivery experience.
